Clusterheadaches.com Message Board (http://www.clusterheadaches.com/cgi-bin/yabb/YaBB.cgi)
New Message Board Archives >> 2005 General Board Posts >> O.U.C.H. Discussion
(Message started by: Drk^Angel on Apr 8th, 2005, 9:01am)

Title: O.U.C.H. Discussion
Post by Drk^Angel on Apr 8th, 2005, 9:01am
Okay... I know this thread will prolly make me public enemy #1, but frankly, I think something needs to be done, and I've found my flame resistant britches.  I'm starting this thread here for two reasons:  To try to stop the argument in the CH.com Gatherings and Fundraisers Section... And try to get some resolution on both sides.  My only request is that we at least try to be civil and professional here.  Keep the petty bickering to private please, and maybe we'll be able to at least say we tried to fix this problem.  If you don't think this is the proper forum to discuss this, I'm starting the same thread here: http://www.clusterheadaches.org/members/cgi-bin/yabb/YaBB.cgi?board=new_main_board;action=display;num=1112965265

From where I sit, as a member of the CH.com message board, and a member of O.U.C.H. US, I've made some observations.  Although these aren't nearly a complete list of noticeable difficulties that the organization is facing at this time, these are the ones that I wish to point out, and welcome everyone else (O.U.C.H. member or not) to respond with their own.

Observation #1:
There are some major trust issues plaguing the organization at this time.  The membership is becoming restless with a general perception of being left out and out of the loop.  As far as I know, it is very reasonable for the members of any organization (employees, customers, contributors, affiliates, investors, volunteers, etc...) to want information about the general operation of the organization.  People want to know that their money/time/effort is being put to good use.  If you keep people in the dark too long, they will become disillusioned and leave, as we are currently seeing.  No… O.U.C.H. does not have to issue daily reports on their operations, but you should at least try to provide the most recent and up to date information if someone needs it… And yes… I have heard all the talk about how O.U.C.H. is in a sort of transitional period, but that brings me to…

Observation #2:
We all keep hearing about how O.U.C.H. is changing, and this will make it better, but this is not a good excuse for not providing information to the public when requested.  In fact, in a time of change, it’s more important than at any other time to provide periodic updates and up to date information.  If the proper information is not available in a complete and proper form at the time of request, provide as much up to date information as you can, and explain in a clear and precise manner as to why you are unable to provide the rest of the request and give the requestor an accurate timeframe as to when the information should be available as requested.

Observation #3:
O.U.C.H. representatives many times come across as being defensive, and sometimes out right rude when responding to the public.  The O.U.C.H. officers, directors, and volunteers must be made aware that whenever they are conducting business on behalf of the organization, responding to issues concerning the organization, or even just talking about the organization, they are being seen as representatives of O.U.C.H. and every word and action will contribute to the image of the organization as a whole.  Everyone in the chain of command is responsible for making sure that all representatives are providing as good of an image as possible, and must lead by example.  Derogatory comments about the current or prior leadership of the organization, members of the organization, or the public will only breed hostility towards the organization and it’s leaders.  No matter how offended one may become over someone’s comment, as a representative of O.U.C.H. you must not let it degrade your professionalism.

Observation #4:
Members of O.U.C.H. must understand that there may be decisions, changes, or actions that you may not agree with in the organization.  You must not let these things affect your effort to make this organization better.  If you don’t like it, discuss it with the leadership… If they won’t listen, discuss it with other members.  If enough members agree with your side, eventually you can change things.  Leaving the organization won’t solve things, and dissolving the organization and starting from scratch will only fix things temporarily if at all.  The only way to make changes is to get involved.  Run for a BOD position… Support someone that’s running for a BOD position that shares your views… VOTE… Of course, as a last resort, if enough members agree that the leadership still does not correctly represent their views and desires for this organization, perhaps the only thing left to do is create your own organization that may be able to fulfill the mission those members wish to pursue, but this should only be considered when all other options have been tried… Creating a new organization with similar interests and goals to the existing organization will only cause unnecessary competition and conflict.

Damn… I can be long winded at times.  Of course… Y’all are free to agree, disagree, or ignore all that I’ve said here… It makes no matter here nor there.  As I’ve stated before, I only wish to do my part to try to get things resolved, and make sure that we continue to move forward.  Please… Let’s make this thread a place for open, honest, and beneficial conversation between all parties… Old timer, newbie, BOD member and non-member alike.

PFDAN………………………………… Drk^Angel

Title: Re: O.U.C.H. Discussion
Post by nani on Apr 8th, 2005, 9:57am
You make some really good points. I would only disagree with one thing:

Quote:
The membership is becoming restless with a general perception of being left out and out of the loop.


Can we say some of the membership? A few are making a lot of noise...the majority are silent.

Title: Re: O.U.C.H. Discussion
Post by Frank_W on Apr 8th, 2005, 10:01am
Very well said, Drk. Thank you.

Title: Re: O.U.C.H. Discussion
Post by Bob P on Apr 8th, 2005, 10:16am

Quote:
the majority are silent.
Actually I think it's more like the majority have left!

Title: Re: O.U.C.H. Discussion
Post by E-Double on Apr 8th, 2005, 10:57am
I have to be honest I do not understand where this has come from because.....

I do not know the true history between everyone so I am very much indifferent....I would like that changed.

I have extreme passion for helping others. It is not only my career but my life.


What I do "see" is that everyone makes extremely valid points regardless of what side of the debate they are on.

The problem is not what is said or asked but how!!!

We live in such a punitive society that is so defensive and as opposed to thanking previous workers for what was done we give hell for what was done wrong.....

Always start with the positive and then suggest how one can expand on or change if necessary.....

On the flip side when people only hear the negative no one listens because they are already preparing for an attack.....

Common courtesies that would go a long way!!!

I am so very thankful as is my wife and family for most  everyone on this site (posted on both)!
It has certainly saved my life!

The organizations are developed by people who are seeking relief from the most dastardly pain.......

If this continues on both parts in such an unprofessional manner then no one will ever find true relief nor will the Medical community take it seriously.....

This also may become a place percieved as contemptuous rather than a place of solace....That is sad

Wishing all pain free times and less stress!

Eric

Title: Re: O.U.C.H. Discussion
Post by don on Apr 8th, 2005, 11:02am

Quote:
Damn… I can be long winded at times.


Christ! I'll say.

Everything you said makes complete sense. Except you might have missed one important point.


Quote:
perhaps the only thing left to do is create your own organization


You can also remove the leadership.


Quote:
the majority are silent.


Well gee! Doesn't that make you ask why?

Title: Re: O.U.C.H. Discussion
Post by Lizzie2 on Apr 8th, 2005, 11:03am

on 04/08/05 at 10:57:08, E-Double wrote:
IAlways start with the positive and then suggest how one can expand on or change if necessary.....

Eric


Also wise words Ex2. :)  I said something similar to a nursing student once, and she was "amazed" by this concept.

I said the key thing to remember is PCP (and no...not the drug!)  Praise, Criticism, Praise....

The only way to be an effective teacher, person, what have you - is to always be authoritative.  Tell someone something they did well first, then offer constructive (not destructive) criticism, and then once again...remind them of something they are doing well.

Really simple example from my piano life:
"Good job.  You played the piece with a great deal of character.  One thing I would work on is really drilling the section with a lot of octaves.  Try playing them more slowly and taking each beat apart.  However, it really sounds like it is coming along!"


Message across...and no hurt feelings.  We ALL need to remember this concept. :)

Lx2 :)



edited cuz sometimes my brain goes dyslexic :)

Title: Re: O.U.C.H. Discussion
Post by BlueMeanie on Apr 8th, 2005, 12:25pm

on 04/08/05 at 11:02:40, don wrote:
You can also remove the leadership.


The way it looks to me, this whole discussion is about the above comment.

Yes, there where no elections, but what was done is done. If I recall there was no one else stepping up to fill the vacancy. All you're doing is disrupting the whole organization by trying to oust our current leader and board members. I don't understand why you can't just give the new board a chance. If you don't like what they are doing, elect someone else who can do a better job when the November elections come. How many times does personnel changes need to be made ? Nothing is ever gonna get accomplished if positions keep turning around every few months.

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 8th, 2005, 12:42pm

on 04/08/05 at 12:25:42, BlueMeanie wrote:
All you're doing is disrupting the whole organization by trying to oust our current leader and board members.


Honestly, Blue?  That certainly isn't my motive for voicing my opinions and asking my questions.  My motive is truly one of keeping this administration (ANY administration) accountable for maintaining, growing and perfecting an organization that I helped to create and, as such, have a very parental feeling for and, guess what - I always will feel that way about this OUCH.  

I have nothing personal against any one of the officers/directors in place at the moment.  Except for two of the directors, I don't personally know any of them.  How can I judge them as people?  I am not doing that.  Yes, I'm judging their actions and words - I'll not argue that - but I have no right to assess their personalities and I never have.  

However, when I see behaviour (from representing members of an org that was, and could be again, as nobel as OUCH) as has been demonstrated this past week, hell YEAH I'm gonna bark and cry foul.  I feel we ARE giving this administration a chance and, at this point, I feel they are straying from the original vision of OUCH and not living up to the commitment to membership.  

Title: Re: O.U.C.H. Discussion
Post by mynm156 on Apr 8th, 2005, 12:43pm
Good Job

Title: Re: O.U.C.H. Discussion
Post by Tiannia on Apr 8th, 2005, 12:44pm
I think that everyone who is (or ever has been) a part of the BoD or an active member of OUCH has a great desire to help.  They want to make things change and are so very enthusiastic to make that happen with new ideas and new directions.

The main issue that I see is ---I believe that there is a lot of apathy within the membership.  Most people care, but the cause is so buried in turmoil that it is easier to walk away or turn a blind eye (or ear) rather then trying to dig though the crap to get to it.  A friend used the term "terminal apathy" regarding OUCH.  That is sad that someone who wants to do nothing more then help everyone here, supporter and sufferer alike, would be to the point of just saying forget it.  I have stopped caring and it is not worth the fight anymore.  

Creating a new organization will not help anyone.  It will divide us more then we are and we need to have that unity to be seen within the medical community seriously.  

I personally don't have the mental strength to be a member of the BoD.  I know myself well enough to know that taking on that responsibility would stretch me too thin and I would end up causing my physical well being to be put at risk.  I lurk and read but don't respond. http://members.iinet.net.au/~vroncol/Smiley_gifs/lurking.gif

From an outsiders prospective, it appears that many of the arguments are not about what is currently being discussed.  Much old bad blood is brought up.  For anything to grow (company, organization, etc...) You have to let go of what is holding you back.  There has to be a conscious break to get rid of the ideas and issues that cause you to be blinded and suffocated.  For without fresh ideas and open mindedness the organization will die.  

OUCH is stagnant.  There has been a damn built of hurt feelings, nasty attitudes, and personal issues that needs to be knocked down so that it can OUCH can start moving again.

There are so many people that want to help.  But have been turned away or left to feel like they are not needed.  Let those who can and want to help bring in new ideas and stop looking back.  Look forward... look at where you want to go. At what you want to accomplish, both short and long term.  Set up a path to get you to your short term goals and stop looking over your shoulder to see who is going to start finger pointing and bickering.  

If each and every person can consciously say that from X date I will not bring up the past any more.  And actually be honest and stick to that, OUCH can really make a difference.  

ok I'll get off my soap box.  http://members.iinet.net.au/~vroncol/Smiley_gifs/soapbox.gif

PF Wishes Everyone. And thank you to everyone here who has helped me over the past 2 years.  You are my family.

-Tia

Title: Re: O.U.C.H. Discussion
Post by Jonny on Apr 8th, 2005, 8:24pm

on 04/08/05 at 09:01:08, Drk^Angel wrote:
I know this thread will prolly make me public enemy #1,


Hell, I just want to kill you for using the word "Prolly"......its not a word ;;D

Title: Re: O.U.C.H. Discussion
Post by Racer1_NC on Apr 8th, 2005, 8:52pm

on 04/08/05 at 20:24:11, Jonny wrote:
Hell, I just want to kill you for using the word "Prolly"......its not a word ;;D


It is down here bro..... ;;D

Bill

Title: Re: O.U.C.H. Discussion
Post by Jonny on Apr 8th, 2005, 8:58pm

on 04/08/05 at 20:52:32, Racer1_NC wrote:
It is down here bro..... ;;D

Bill


Fuck this....Im moving to the moon....I cant even spell half this shit.......LOL ;;D

Title: Re: O.U.C.H. Discussion
Post by cootie on Apr 8th, 2005, 10:16pm
Prolly ain't a word ?? Worser then worse Pam

Title: Re: O.U.C.H. Discussion
Post by Mr. Happy on Apr 8th, 2005, 10:17pm
http://mushys.com/pix/dontpickupsoap2a.gif

Title: Re: O.U.C.H. Discussion
Post by Kevin_M on Apr 8th, 2005, 10:38pm
Whadda you saying Hap, it should be a goat instead?

Well, if you can do it, da goat's name wasn't Art.



I'll prolly think about hanging it on the refrigerator anyway.



Kevin M

Title: Re: O.U.C.H. Discussion
Post by Mr. Happy on Apr 10th, 2005, 12:59am
I'm surprised we can find anybody to fill half the OUCH slots. It's like painting a bullseye on your forehead and rectum. You'll never pay me enough to put up with this kind of crap.

The folks in charge can be voted out sometime in the future if you don't like their style. Until then, they run the show until replaced....if you can find enough people to actually run for a gaddamned election.

I haven't seen one fucking positive point come from any of this.

Not one.
RJ

Title: Re: O.U.C.H. Discussion
Post by don on Apr 10th, 2005, 11:03am

Quote:
I haven't seen one fucking positive point come from any of this.


Seems to have annoyed you a little.

That must be worth sumpin.

Title: Re: O.U.C.H. Discussion
Post by BarbaraD on Apr 10th, 2005, 4:01pm
Looks to me like the "members" are asking questions that are not being answered to their satisfaction. Some of the BOD are giving wiseass answers instead of "professional" ones.

Non profits are open to the public so why not to the members? No one has accused anyone of wrong doing - just asking what has/is being done.

The minority asking questions are the ones who "started" OUCH and know what needs to be asked. Is this so wrong? We've been chastised for "screwing things up." Well maybe we didn't do everything according to Hoyle, but we did the best we could. Yes, some things need to be changed, but they need to be changed with members input into how we want OUR organization to run - not be dictated to.

Someone asked that a donation be made to Dr. Goadsby for his research. That was given a resounding "no". Dr. Goadsby has been our hope since I can remember (way since before OUCH was even formed). His research is very important to CH, but he needs funds to continue it. In the past that was always a goal of OUCH - to raise enough money so we could give some to him to HELP us. He's trying to find the CAUSE of our disease.

Anyone who's ever studied History knows that the past is always important to the future. The "wrong" things plaguing OUCH right now are not that monumental that they can't be corrected.

Right now (as one "old timer" put it) it's like watching our baby play on the freeway and not being able to do a damn thing about it. We can only hope the cars swerve and not hit him.

BD

Title: Re: O.U.C.H. Discussion
Post by Cathi04 on Apr 19th, 2005, 11:15am
OMG!!!!  The more things change around here, the more they stay the same!!!!!!!!!!!!!!
Why would ANYONE WANT to be on the BOD of OUCH!????
In the time I have been here, this uprising -this public flogging occurs on a regular basis!!!!!!!!!!!! It's ridiculous, if you ask me......put someone in a leadership position..and let em do their thing.........People havent been happy with-what??  the last 4 BODs??????????

Lead, follow or get out of the way...OUCH is needed.......

Cathi

Title: Re: O.U.C.H. Discussion
Post by don on Apr 19th, 2005, 11:21am

Quote:
.People havent been happy with-what??  the last 4 BODs??????????


The OUCH BOD should be nothing more than a body of people to fullfill the IRS requirements.

Let the officers take the cue from membership and make the decisions.

Title: Re: O.U.C.H. Discussion
Post by Bob P on Apr 19th, 2005, 11:55am
Agree Don.

The BoD should meet once or twice a year to set a direction for the Org. and review progess, adjust as necessary.

Once the direction / goals are set, go back to their real jobs and let the Officers run the show.  Officers report back to the BoD at their next meeting.

Title: Re: O.U.C.H. Discussion
Post by Frank_W on Apr 19th, 2005, 12:05pm
I, for one, am tired of being painted as a troublemaker simply for asking questions. I've lost at least two people that I considered good friends, the instant they joined the BoD. Someone even had the audacity to remark that I should volunteer, when I have volunteered on numerous occasions, and been flatly ignored. Most recently, I was asked to help out with the OUCH newsletter, and I replied that I would be more than happy to write articles, assist with editing, proofreading, or to help out in any way that I could, short of actually taking over the whole responsibility for the newsletter. Since then, I haven't heard a single word. So the sarcastic and rhetorical remark, "Why don't you volunteer and be a part of the solution?" is a stinging slap in the face. It seems to me that the only source of problems generated that needs solving is OUCH itself. *shrug*

The information that helped me get diagnosed was from CH.com The information on medications was thanks to CH.com The people who have provided support and kindness when I've needed it, have come from CH.com The information on kudzu, which resulted in my most pain-free, shortest, and most bearable cycle ever, was from CH.com

Bottom Line:
CH.com has produced: Kindness, support, communication, and research. Therefore, CH.com receives my donations, and I know that some portion of my donations are going to help keep this site up and running.

Since, no matter what anyone says, and no matter how they say it, the majority of the BoD is determined to paint it in the most negative light, and with the exception of two or three members, seems incapable of being civil or open to any kind of rational dialog, this is my final comment on OUCH. I'm done caring.

Title: Re: O.U.C.H. Discussion
Post by Ree on Apr 19th, 2005, 2:21pm
I was told by one person that I couldnt be on the OUCH board because it would be best if I was a sufferer.....I am a supporter...
Supporters are what hold up the Sufferers here.....

I lurk around OUCH and shake my head constantly.  NO one gets along.......
Everytime I have pulled out my wallet to contribute I think and place it right back in my pocket..... I can't imagine that it will get better... the best has gone and moved on......

ree   (and prolly isnt a word jonny you ARE right)


Title: Re: O.U.C.H. Discussion
Post by don on Apr 19th, 2005, 2:33pm

Quote:
I was told by one person that I couldnt be on the OUCH board because it would be best if I was a sufferer.


Was it a BOD member that suggested that? If so....

Whoever made that suggestion should have the courage to resign or be removed.

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 19th, 2005, 2:54pm
I'll second that, Ree - sure would like to know who on this administration (or any previous ones for that matter) feel that supporters aren't welcome on the OUCH BoD.  Pretty tunnel-visioned attitude.  Supporters (and I'm talking people who live day to day with a clusterhead), by definition, not only have a vested interest to help work towards finding a cure, but we also have much more pain free time to work for OUCH.  

and, sorry, but....."people haven't been happy with the last FOUR BoD's"?  Hmmm... now THAT's interesting.  Hasn't there only BEEN four BoD's to date?  Now that's a group face slap if I've ever seen one.   ::)

Title: Re: O.U.C.H. Discussion
Post by Bob P on Apr 19th, 2005, 3:06pm
I think they need to restructure and downsize.

Beehives have one Queen and everybody else is a worker.  Works pretty well for them.

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 19th, 2005, 3:10pm

on 04/19/05 at 15:06:36, Bob P wrote:
Beehives have one Queen and everybody else is a worker.  Works pretty well for them.


good analogy.  You and Don were both really good Queens.  Wait.  :-/  That doesn't sound right.....

Title: Re: O.U.C.H. Discussion
Post by Cathi04 on Apr 19th, 2005, 3:14pm
Well, now, let's see......since I have been around, there's been Don........then Steve.Notfer.........Then, Mark C.who resigned because of his other business, no fault of his own, but he did get flack......NOW, Dan......they ALL had the same common interest-to bring OUCH into the light, garner support, work with their teams...............forgive my choice of words...as I meant to INCLUDE the entire board, but was specifically mentioning the Presidents-but that is all semantics-fact is, it's hard to please ALL the people ALL the time.
Do tell...............
Cathi :-*
edited to add final statement.....
if you THINK the above is a negative comment.think again...I still say, there is soo much more strength, when the entire group bands together-joining voices..
and thank you to ALL who serve.......most especially, Steve, Don, Mark, Dan, Bob P..and ALL those present and past who have served on the BOARD!

Title: Re: O.U.C.H. Discussion
Post by Bob P on Apr 19th, 2005, 3:16pm
My thought is:

BoD makes a list of "projects" they would like the org to complete in the next 6 months or 1 year and gives it to the Officers then they get the heck out of Dodge.

Officers locate / recruit volunteers to handle the projects.
Officers provide guidance and support to the project teams as needed.
Officers report back to BoD on progess at their scheduled quarterly meetings.

I see myself as more of a princess.

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 19th, 2005, 3:21pm
ah, thus my confusion.  Don, Steve and (I believe, could be wrong here) Mark were all part of the same one term, each left office before end of term.  Dave Emond was in there as well and he did the best job he could as well, as ALL the Presidents have to date.  Sadly, outside influencing factors have been kryptonite for some of the kind souls that try to fill the President's shoes.  

However, they were the presidents. The President is an Officer.  The BoD - which stands for Board of Directors (not officers), is an entirely different body in an org.  The officers in effect report to the BoD, but the Officers are charged with the day-to-day operations of the org.  To hear that people have been pissed at the last 4 BoD's includes a LOT of people.  So you see, semantics do matter.  

So, Bob, if you were the princess....I guess that made Don your Lady in Waiting, right?  

Title: Re: O.U.C.H. Discussion
Post by Bob P on Apr 19th, 2005, 3:25pm
4 Presidential terms:

DJ - 2000
Drummer - 2001
Bob P - 2002
Don - 2003 and re-elected to a 2 year term for 2004 and 2005.  Everyone since Don has been serving out the remainder of Don's term and have not been elected by the membership.

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 19th, 2005, 3:30pm

on 04/19/05 at 15:25:38, Bob P wrote:
Everyone since Don has been serving out the remainder of Don's term and have not been elected by the membership.


and therein lies the problem.

Title: Re: O.U.C.H. Discussion
Post by don on Apr 19th, 2005, 3:30pm

Quote:
have not been elected by the membership.


Actually they were in the sense that if you elect a VP then you plan on that person filling the Pres. shoes upon resignation or whatever. As long as the succession is within the bylaws. The Problem is with the BOD.

They need to butt out and obviously, as evidenced in the last month or so, refrain from responding to members questions. Let the officers handle it.

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 19th, 2005, 3:32pm
WERE each of your successors, VP's though Don?  Honest question here.  Wouldn't THEY have to be voted in as VP, then?  And were they?  ALL of 'em?

Title: Re: O.U.C.H. Discussion
Post by Cathi04 on Apr 19th, 2005, 3:34pm
Think of it as you wish......it's your choice-
You're correct, I didnt include Dave, who also received flack-as well as support as pres. and, yes, I am aware that that was one-maybe 2 terms which were spanned by these presidents-all of whom did their best, I am certain.  I am also aware that there IS a board of directors..and there have been many on that board who have left their positions, for numerous reasons.....
again, I will restate my comment.......
Banded together, working as a team, so much can be accomplished....
I wish to, once again, let those who work so hard for OUCH to know, it IS appreciated....
Just ONE quasi-supporter who cares about this place.
Cathi

Title: Re: O.U.C.H. Discussion
Post by Bob P on Apr 19th, 2005, 3:52pm
I think everyone cares about this place and OUCH.  Having dissenting opinions doesn't make one a non-carring person.  We voice our concerns and opinions because we care.  While we are voicing those opinions we are also doing real work on projects for OUCH.

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 19th, 2005, 4:06pm
exactly.  If we didn't care, we wouldn't bitch.

I posted this over at the OUCH site last week...(#2 is where I see myself, w/o the disguise.)

got this in the mail today, an advertisement for a marketing seminar.

Irate Customer/i.rate cus.tom.er
1:  a test of your customer service,
2:  a loyal client in disguise
3:  an opportunity to strengthen your organization.

food for thought, anyway and just a reminder to any and EVERY organization, for-profit or non.  

Title: Re: O.U.C.H. Discussion
Post by thomas on Apr 19th, 2005, 4:17pm
Nah, you're not #2, you forgot to include #4. awesome lady who really cares and works very hard to find a solution.  ;)

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 19th, 2005, 4:38pm
wow, thanks, Thomas!!

yer 20 bucks is in the mail. ;)

Title: Re: O.U.C.H. Discussion
Post by Frank_W on Apr 19th, 2005, 5:02pm

on 04/19/05 at 16:06:58, Margi wrote:
exactly.  If we didn't care, we wouldn't bitch.

I posted this over at the OUCH site last week...(#2 is where I see myself, w/o the disguise.)

got this in the mail today, an advertisement for a marketing seminar.

Irate Customer/i.rate cus.tom.er
1:  a test of your customer service,
2:  a loyal client in disguise
3:  an opportunity to strengthen your organization.

food for thought, anyway and just a reminder to any and EVERY organization, for-profit or non.



Well said, Margi. This sums it up perfectly. (and I agree with Thomas, too.)  ;) :-*

Title: Re: O.U.C.H. Discussion
Post by Bob P on Apr 19th, 2005, 5:02pm
shut up and go to work Magoofus!

Title: Re: O.U.C.H. Discussion
Post by don on Apr 19th, 2005, 6:09pm
Margi has nice breasts.


(That should be good for $25.00)

Title: Re: O.U.C.H. Discussion
Post by Margi on Apr 19th, 2005, 6:55pm

on 04/19/05 at 18:09:28, don wrote:
(That should be good for $25.00)


think again, sweetpea.

unless you mean that you owe ME $25 then....on second though, make it $50.  You know, for lettin you live after a comment like that.  :P

Title: Re: O.U.C.H. Discussion
Post by don on Apr 19th, 2005, 6:57pm
Whats that. 25 each?

I'll take one.

Title: Re: O.U.C.H. Discussion
Post by Grandma_Sweet_Boy on Apr 19th, 2005, 6:58pm
Do not try to "one up" our Margi.  She'll beat ya to a bloody pulp!  Must we come down there and teach you respect! ;;D

Title: Re: O.U.C.H. Discussion
Post by don on Apr 20th, 2005, 6:12am
Counting officers and BOD there are 14 people trying to make decisions.  Little overkill?

Eliminate interferance from the BOD and you have 5 making decisions.



Clusterheadaches.com Message Board » Powered by YaBB 1 Gold - SP 1.3.1!
YaBB © 2000-2003. All Rights Reserved.