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New Message Board Archives >> 2005 General Board Posts >> So f******** pissed I'm shaking
(Message started by: clarence on Mar 4th, 2005, 4:53pm)

Title: So f******** pissed I'm shaking
Post by clarence on Mar 4th, 2005, 4:53pm
Been waiting for a call from the Neuro for OVER A MONTH.  I have called the doctor's office at least 3 times in the past couple of weeks.  Each time I have been told by the nurse who returns my call, or the receptionist that I must just wait.  In addition, on the two visits to the doctor, he has told me the same thing.

Waited all day for the nurse to return my call today.  All day.  She just calls back...actually has the receptionist call back to give me a message...and I ask to speak with the nurse.  She gets on all frustrated and sarcastic..."No, you have to call the Neuro to set up the appointment."  I say, "Well, that would have been good to know 5 weeks ago."  "Well that's not my fault. Don't get mad at me."  

I say: "Why is it that everyone I speak with in your office either gives me incorrect information, or has a smart a$$ attitude?"

"EXCUSE ME!"

"Yeah, I deal with extreme pain on a daily basis, and I thought your office was in the business of providing health care."

"I have daily headaches sir, I know what you are going through..."


I think you can fill in the rest.  I won't be going back to that office.  And for anyone at the University of Toronto - don't go to the University Health Centre.  They SUCK.

Casey

Title: Re: So f******** pissed I'm shaking
Post by Frank_W on Mar 4th, 2005, 4:56pm
Oh man, Casey... Getting the runaround really sucks. So much for that "caring, compassionate professionalism," huh?  >:( That's enough to give a fella' a headache!  ;)

Title: Re: So f******** pissed I'm shaking
Post by lionsound on Mar 4th, 2005, 5:05pm
I have been there, Casey.
I'm sorry that happened to you...it's awful.

You are so right..... Good for you for calling them on it!

Go and get the better care you deserve! :)

Title: Re: So f******** pissed I'm shaking
Post by clarence on Mar 4th, 2005, 5:08pm
Thanks Frank.

I feel kind of guilty now.  I mean, it wasn't her fault personally.  However, she was a total sarcastic smarta$$.  But, I swear, I try to be a nice person to everybody I come into contact with.  I try to treat every person I speak with with respect.  Regardless of whether they are respectful or not, I try real hard to treat others right.

And, she probably has had a hard day.  Health care is a hard business.  However, if she can't treat patients with respect, and be at least understanding of situations, then maybe she should have chosen a profession where she wouldn't have to deal with people.  

I don't know.  Carrie will probably be along soon and be appalled at how I treat nurses.  Sorry Carrie.

Casey

Title: Re: So f******** pissed I'm shaking
Post by cathy on Mar 4th, 2005, 5:11pm
Sorry you are being given the runaround....lets hope they never have to endure the kind of pain you do.....!!

Title: Re: So f******** pissed I'm shaking
Post by ghost62 on Mar 4th, 2005, 5:14pm
The really sa part is that some docs in canada tried to open a private health care center/hospital and the legislature ther said " Every citizen in Canada is equally guaranteed the same poor healthcare. Private hospitals cannot be allowed." Government healthcare at its best. I feel for you good luck. I really mean it.

Title: Re: So f******** pissed I'm shaking
Post by Alien Space Babe on Mar 4th, 2005, 5:21pm
good lord, Casey.... you're getting hit with CH and getting hit with stupidity from the neuro's office.... that sucks.

Title: Re: So f******** pissed I'm shaking
Post by Bob P on Mar 4th, 2005, 5:23pm
Hey dude, does the Health Center have an e-mail address?  Maybe we can give them a crash course on clusters.  I'm not saying we e-mail and give them hell but send them a love note saying:

I understand that a certain student has been trying to see the neuro/dr.  He hasn't been given immediate attention because he only has "daily headaches".  I'm writing to help you understand that he has much more than "headaches".  He suffers from a neuro-vascular disorder inappropriately named cluster headaches.  These "headaches" are actually neuro-vascular attacks which result in the most extreme pain that humans experience (so say some neurologists).  He has these attacks numerous times each day.

It is absoultely unforgivable to delay treatment of this condition.  As Dr. Goadsby, the leading researcher of cluster headaches says "We feel that, given the devastating morbidity associated with this excruciating pain syndrome, it is unethical to withhold treatment ...."

Please administer to this patient immediately.

Bob Pahlow
Organization for Understanding Cluster Headaches


maybe a few hundred e-mails like this will get their interest.

Title: Re: So f******** pissed I'm shaking
Post by Opus on Mar 4th, 2005, 5:39pm
The Centre for Health Promotion
100 College Street, Suite 207
The Banting Institute
Toronto, Ontario M5G 1L5 Canada
Tel: (416) 978-1809 Fax: (416) 971-1365
Email: centre.healthpromotion@utoronto.ca
Website: http://www.utoronto.ca/chp/
     

Director
Dr. Suzanne F. Jackson
(416) 978-1100
suzanne.jackson@utoronto.ca

     

Financial and Administrative Assistant
Nora Sellers
(416) 978-2182
nora.sellers@utoronto.ca

Business Officer
Barry MacDonald
(416) 978-1392
bl.macdonald@utoronto.ca

The Health Communication Unit
Manager, Larry Hershfield
Office Coordinator, Cathy Duerden
(416) 978-0522
(416) 971-2443 (Fax)
hc.unit@utoronto.ca

Health Promotion Summer School
Coordinator, Lisa Weintraub
(416) 469-4632
hpss@rogers.com

International Health Promotion Unit
Coordinator, Fran Perkins
(416) 946-3682
fran.perkins@sympatico.ca
     


Ain't Google great.

Opus/Paul

Title: Re: So f******** pissed I'm shaking
Post by clarence on Mar 4th, 2005, 5:47pm
Paul, that is pretty good work.  That site may be part of the school of health or something.  It is most likely connected to the Health Centre, and could be contacted as well.

The health centre, where I go used to go to the doctor is: http://www.utoronto.ca/health/

I found this on the site:


Quote:
Together, Health and Psychiatric Services have recently created the post of Community Health Coordinator.  The coordinator presents a health viewpoint in a number of existing university initiatives, assesses existing health related programs to identify areas which are lacking and works with students and others in the university community to recommend and develop new health related initiatives to meet student needs.  The Coordinator works from a broad definition of health, which includes physical, emotional, intellectual, social, spiritual, political and environmental factors.  If you have a university community health concern, phone (416) 978-8037 or email the Community Health Coordinator, judy.vorderbrugge@utoronto.ca.


Public info - what is done with it...
I will probably email when I cool off.

Casey

Title: Re: So f******** pissed I'm shaking
Post by Bob P on Mar 4th, 2005, 5:51pm
and is your full name Casey Barton (the one the Health Center would recognize you by)?

Title: Re: So f******** pissed I'm shaking
Post by Jonny on Mar 4th, 2005, 5:54pm
http://www.bofunk.com/gallery/funny/2-3-2005/image06.jpg

...........................;;D

Title: Re: So f******** pissed I'm shaking
Post by clarence on Mar 4th, 2005, 5:56pm

on 03/04/05 at 17:51:18, Bob P wrote:
and is your full name Casey Barton (the one the Health Center would recognize you by)?


Yes, Casey Clarence Barton.

I am laughing as I type this.  I really do appreciate you all.  Even if you weren't going to flood contact the Health Centre with emails, I would still love all y'all.  

Its been said before, I will say it again.  I don't know what I would do without this place.

Casey

Title: Re: So f******** pissed I'm shaking
Post by Bob P on Mar 4th, 2005, 5:57pm
Jonny,
wrong thread.  The man-boobs talk is in the kudzu thread up in the medications & treatments section.

Catch up dude!

Title: Re: So f******** pissed I'm shaking
Post by Mr. Happy on Mar 4th, 2005, 5:57pm
That was easy. Finally found out what that CC: was for. Neato. Good luck, Casey.

199 to go,
RJ

Title: Re: So f******** pissed I'm shaking
Post by Jonny on Mar 4th, 2005, 6:03pm
Opps, sorry

My email is on the way

Boob, check the spelling of "absolutely" ;;D

Title: Re: So f******** pissed I'm shaking
Post by Bob P on Mar 4th, 2005, 6:04pm
OK.  Mine is sent.  Here is what I sent her:


Quote:
Dear Madam,

It has come to my knowledge that one of your students, Casey Clarence Barton, has been trying to see the Neurologist for a number of weeks now.  He hasn't been given immediate attention because he only has "daily headaches".  I'm writing to help you understand that he has much more than "headaches".  He suffers from a neuro-vascular disorder inappropriately named cluster headaches.  These "headaches" are actually neuro-vascular attacks which result in the most extreme pain that humans experience (so say some neurologists).  He has these attacks numerous times each day.

It is absolutely unforgivable to delay treatment of this condition.  As Dr. Goadsby, the world's leading researcher of cluster headaches says "We feel that, given the devastating morbidity associated with this excruciating pain syndrome, it is unethical to withhold treatment ...."

Please administer to this patient immediately!

Thanking you in advance for your attention to this matter.

Bob Pahlow
Organization for Understanding Cluster Headaches

Title: Re: So f******** pissed I'm shaking
Post by clarence on Mar 4th, 2005, 6:13pm
Thanks everybody.  I really appreciate your support.  Thanks for letting me vent.  That lady just really pissed me off.

Casey

Title: Re: So f******** pissed I'm shaking
Post by Bob P on Mar 4th, 2005, 6:19pm

Quote:
Boob, check the spelling of "absolutely"  

Thank Bill Gates for spellcheck!

Title: Re: So f******** pissed I'm shaking
Post by Jonny on Mar 4th, 2005, 6:22pm
LMAO ;;D

I use Incredimail...otherwise I would have never noticed.....LOL

Title: Re: So f******** pissed I'm shaking
Post by purpleydog on Mar 4th, 2005, 7:01pm
Sent. CC'd everyone. Thanks, Paul, for the addys.

I'd be pissed too. I probably wouldn't have been nearly as civil on the phone. Maybe this will catch their attention...

Title: Re: So f******** pissed I'm shaking
Post by eddie on Mar 4th, 2005, 7:13pm
sorry about all the BS clarence
i  hope you can find a doctor that seems to give chit
i had the same problem a yr ago and i could have
beat them on thier heads with my e tank and yes
i cussed them out to hell and back. then called back
a month later just to bitch a little more. if i think about
those idiot sob MF, it just chaps my ass. i hope you
find help soon.PF wishes to ya
eddie

Title: Re: So f******** pissed I'm shaking
Post by cootie on Mar 4th, 2005, 8:25pm
Is it jus me or is gettin past the nurses and receptionists HALF the battle. It's not THERE practice and THERE office. Brad's been REALLY friggin sick the past two weeks and fineally got him to go to the docs. Well the nurse told me EVERYONE is in there for the SAME dam thing so they'd jus call in some antibiotics and stuff and he was to start on it RITE AWAY !!! They wouldn't give him an apt and jus said if he wasn't better to call em Friday ? OK....so I got to the pharmacy at Walmart and wait in line for a half hour and NO script for Brad and it was after hours by then ! Waited nuther half hour for them to PAGE him and HOPE he called em back.....this was 4 hours after the script was to be called in tho. He DID call back (he's a good doctor) and they said they'd RUSH my order thru. I stood there nuther half hour. Sorry Casey.....I know yer pain is worse then this upper respitory stuff Brad has.....HOPE you can get yer apt SOON and get some relief. Feverish Pam with a migraine (yup....I said the M word and had it for TWO days now) Who cares.............

Title: Re: So f******** pissed I'm shaking
Post by clarence on Mar 4th, 2005, 9:28pm
Thanks again people.  And Jonny, the man-boob pic really made me laugh.

Casey

Title: Re: So f******** pissed I'm shaking
Post by Charlie on Mar 4th, 2005, 9:34pm
http://www.netsync.net/users/charlies/gifs/blowup.gif

Damn. I hope you get a break somewhere. This kind of shit really gets to me because down here in Jamestown, NY, almost anyone can get to the geek I trust in a week, sometimes less. It just aint fair.

Charlie

Title: Re: So f******** pissed I'm shaking
Post by Lizzie2 on Mar 4th, 2005, 9:39pm
Awww Casey,

I would never berate your treatment of nurses if they weren't acting in your best interest and were being unprofessional!

Have you read the posts I've made about the battles I've had with the headache center here?  Oh man...I have truly been very callous with some of my remarks in lieu of the treatment I have received.

I'm very big on getting a patient's needs filled as quickly and efficiently as possible...within the means that I have available to me.  Nurses who don't do that...piss me off.  I try very hard to get my patients the very best help they need because I know how I feel when I'm on the patient side of things.

When people mistreat you...I say...fight them with the big guns!  Nobody deserves to be treated the way you were, and regardless of the fact that I'm almost a nurse...I would also be angry and say the same things you did to a nurse who treated me that way.

I know when this one nurse at the headache center really screamed at me one day like I was a deaf 2 year old, I did not take it well.  I felt like...I know she probably has a lot going on in her life and perhaps she is going through a very stressful time or had a bad day, and she is just taking it out on me.  HOWEVER, that being said, we are taught that we do not carry our personal problems into our patient care.  Regardless of what was going on with that nurse that day, she had no right to treat me that way.

I have been going through a ton of crap for a long time now, but when I treat my patients, I do not bring that with me.  I am there to give them my full attention to the best of my ability.  I try to give 150%.  I know that not all nurses do, and I sure do wish they would.

I'm sorry for your bad experience...  I don't know if anything I wrote here makes sense (I'm very tired and it's been a VERY long day), but I'm trying to say basically that I would have behaved the same way you did, despite being in the nursing profession.  Nobody should have to accept being mistreated...I don't care what the situation is.

Hugz,
Carrie :)

Title: Re: So f******** pissed I'm shaking
Post by sandie99 on Mar 5th, 2005, 6:56am
I hope that docs, neuros, nurses and receptionists soon understand that there's lots of us! And we'll help "the family"... ;)

Title: Re: So f******** pissed I'm shaking
Post by BarbaraD on Mar 5th, 2005, 9:09am
E-mail sent. Hope it helps you Casey. With enough messages bombbarding them, maybe they'll pay attention and get you help.

Hugs BD

Title: Re: So f******** pissed I'm shaking
Post by pattik on Mar 5th, 2005, 10:18am
Casey,
Another email sent on your behalf.  Hope you get some action from this.  And folks, let's not trash all of the Canadian health system.  There are inept and overworked parts of our system as well.  Good luck, Casey.  

pattik (Pat)

Title: Re: So f******** pissed I'm shaking
Post by Frank_W on Mar 5th, 2005, 12:35pm
Email sent.



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