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        New Message Board Archives >> 2005 General Board Posts >> Laptop question: sound trouble
        
(Message started by: sandie99 on Feb 1^st, 2005, 1:14pm)

Title: Laptop question: sound trouble
Post by sandie99 on Feb 1^st, 2005, 1:14pm

I've had my share of problems with my HP omnibook xe4500 laptop. The latest is with the sound: these days the only sounds I hear are those which come with DVDs or are programmed to run when I open some website.

But I can't listen to CDs nor the songs I've downloaded nor none of the songs/videos/etc one can downdoad from websites. And this bothers me a lot!

I have noticed this since I updated my programmes with Microsoft Office, which included PowerPoint, which I didn't have before. One of my flatmates said that the problem can be related to PowerPoint. Do you think that I could solve it by simply erasing PowerPoint...? Or could this problem be caused by something else? Any ideas?

I'm going to let some experts see my laptop once I don't have so many homework to do every day. But for the time being I have deadlines everyday, so I can't take it to computer store.

Best wishes & PFdays,
Sandie

Title: Re: Laptop question: sound trouble
Post by Rock_Lobster on Feb 1^st, 2005, 1:36pm

Forgive me if this is a stupid suggestion:

Down on your tray (in the lower right) do you have a speaker icon?
Double click on that.
Is 'Wave' muted or set with low volume?

If that icon is missing, do Control Panel/Sound & Audio Devices/Advanced. Check 'Wave' as mentioned above.
From that screen, also check on 'Place volume icon on the taskbar' to put that little speaker down there.

Title: Re: Laptop question: sound trouble
Post by ClusterChuck on Feb 1^st, 2005, 1:37pm

I don't know the reason for your troubles, except this one: It is a HP omnibook xe4500 laptop!

Sorry I have been burned too many times by HP crap !!! Go Dell !!!

Chuck

PS: Sorry I can't help you with your problem. I ain't too smucken fart, doncha know !!!

Title: Re: Laptop question: sound trouble
Post by sandie99 on Feb 1^st, 2005, 2:16pm

Quote:

Is 'Wave' muted or set with low volume?

It's not muted nor on low volume, unfourtainly. That was the first thing I checked... I was hoping that it would be just that... It would have made my life a lot easier.... :-/

Quote:

I don't know the reason for your troubles, except this one: It is a HP omnibook xe4500 laptop!

I've started to feel the same way, Chuck! ;)

Best wishes,
Sandie

Title: Re: Laptop question: sound trouble
Post by Rock_Lobster on Feb 1^st, 2005, 2:49pm

Go to www.hp.com.
click on 'driver downloads'
enter 'xe4500' on the search
click on your OS
download the one marked
hp omnibook XE4500-KB series driver package for Windows XP
that package includes the audio drivers.
install it

Title: Re: Laptop question: sound trouble
Post by sandie99 on Feb 2^nd, 2005, 2:35pm

Quote:

Go to www.hp.com.
click on 'driver downloads'
enter 'xe4500' on the search
click on your OS
download the one marked
hp omnibook XE4500-KB series driver package for Windows XP
that package includes the audio drivers.
install it

I did all this and it worked! :)
Now I can hear all the sounds! Thank you very much, Rock_Lobster! ;;D

Best wishes & PFdays,
Sandie

Title: Re: Laptop question: sound trouble
Post by Rock_Lobster on Feb 2^nd, 2005, 4:33pm

Sweet!

Title: Re: Laptop question: sound trouble
Post by john_d on Feb 2^nd, 2005, 4:37pm

you da man Rock

Title: Re: Laptop question: sound trouble
Post by eddie on Feb 19^th, 2005, 7:48pm

bump for DON ;;D
if it will help