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        New Message Board Archives >> 2004 Posts >> Need Computer Help Update
        
(Message started by: Lizzie2 on Sep 21^st, 2004, 10:22am)

Title: Need Computer Help Update
Post by Lizzie2 on Sep 21^st, 2004, 10:22am

Well, I turned off system restore and then downloaded the Free Trojan Hunter that Mark suggested. Then I ran my computer in safe mode and used the trojan hunter. Then it cleaned 4 trojans, and I restarted in normal mode.

Now my computer isn't running right and I am unable to turn System Restore back on. It says that there are errors and I need to restart again.

And then further, as soon as I restarted, McAfee found another infected file! That same aqadcup file infected with BDI trojan...so I guess it didn't work!! :(

Next ideas?? LOL

Title: Re: Need Computer Help Update
Post by brain_cramps on Sep 21^st, 2004, 10:30am

on 09/21/04 at 10:22:05, Lizzie2 wrote:

...Now my computer isn't running right and I am unable to turn System Restore back on...

Besides being unable to turn System Restore back on, what isn't 'running right'? Can you be more specific?

on 09/21/04 at 10:22:05, Lizzie2 wrote:

...It says that there are errors and I need to restart again...

Next time, write down the error messages (or a screen-dump) and I'll see if I can help.

grant

To copy the screen, wait until the error message appears and:
1. press ALT and PrtScn
2. open Word (or Wordpad) and press SHIFT and INSERT
3. save the Word document
4. email me at gsamborn.ch@sasktel.net

Title: Re: Need Computer Help Update
Post by Lizzie2 on Sep 21^st, 2004, 10:45am

OK I just restarted 3 times to follow directions for "Restart now in Normal Mode"

The only error I got this time around is "Windows cannot open:
wupdater.exe.tcf"

Any ideas on that one?

I'll let ya know if McAfee finds the trojan again...I dont' know what else to do to get rid of it!

Title: Re: Need Computer Help Update
Post by Lizzie2 on Sep 21^st, 2004, 10:46am

Ahhh just saw your updated message...will do that the next time an error comes up. Thanks

Title: Re: Need Computer Help Update
Post by brain_cramps on Sep 21^st, 2004, 10:50am

At first glance, it seems that wupdater.exe is spyware.

http://ask-leo.com/wupdaterexe.html

Title: Re: Need Computer Help Update
Post by Lizzie2 on Sep 21^st, 2004, 10:51am

Thanks.

Actually that was one of the files picked up by the trojan hunter, but whatever I cleaned up using that program now makes my computer try to run it, and it can't. Do you know what other scan, cleanup, or repair programs I should run to get this thing back in working order?

thanks!

Title: Re: Need Computer Help Update
Post by brain_cramps on Sep 21^st, 2004, 10:57am

If you haven't run AdAware, SpyBot, etc I'd recommend that. Note that they don't always catch everything.

Next, I'd try to run a removal tool like the one at this link.

http://www.2-spyware.com/file-wupdater-exe.html

WARNING: I've never used anything from this company and there are a lot of 'companys' out there that say they remove spyware but are actually putting more on your system. PROCEED AT YOUR OWN RISK. ;)

Title: Re: Need Computer Help Update
Post by vietvet2tours on Sep 21^st, 2004, 11:55am

My kid used Winsock,but I don't know squat.She said it reinstalled some files she needed to get back online.

Title: Re: Need Computer Help Update
Post by ExplodingEyeBall on Sep 21^st, 2004, 12:29pm

on 09/21/04 at 10:51:54, Lizzie2 wrote:

It sounds like you deleted the file but there is still an entry in the registry that is trying to run it.

Do you know any local computer geeks that can do some registry tweaks for a 6 pack? If you do, have them look at the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run key and see if there is anything in there that needs to be removed.

Don't go there yourself unless you are VERY familiar with using the registry.

Title: Re: Need Computer Help Update
Post by Drk^Angel on Sep 21^st, 2004, 4:57pm

Actually... An easier method for removing a file from being executed on startup is to click Start... Choose Run... Type MSCONFIG in the text entry space and press enter... Click on the Startup tab... And uncheck any checkboxes that reference the file wupdater. Of course, if you're using WinXP... Windoze will bitch and moan the next time you restart your 'puter, but I think there's a check box on the warning that'll take care of it popping up again.

PFDAN........................................ Drk^Angel