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        New Message Board Archives >> 2004 Posts >> Need computer help
        
(Message started by: Lizzie2 on Sep 16^th, 2004, 10:52am)

Title: Need computer help
Post by Lizzie2 on Sep 16^th, 2004, 10:52am

I keep getting two "back door" viruses...one is a BDI trojan and the other is "aqadcup". I am getting messages several times as day that McAfee keeps finding them. Then I run my scan program and there are 7 files that it finds that it is unable to delete, clean , or quarantine. Can anyone help me?????

Thanks :)

Title: Re: Need computer help
Post by alleyoop on Sep 16^th, 2004, 12:51pm

Liz, go to McAfee's site and follow their instructions for removing each, one at a time.

You can PM me it you have any problems or questions.

.......................alley

Title: Re: Need computer help
Post by Ronny on Sep 16^th, 2004, 1:08pm

Hi

Are you using windows xp?

If so, you should restart in safe mode and try to remove then.

Hope this helps.

Ronny.

Title: Re: Need computer help
Post by Ree on Sep 16^th, 2004, 9:22pm

what do you do when you get to safe mode ronny... sounds like another language to me.............ree

Title: Re: Need computer help
Post by Giovanni on Sep 16^th, 2004, 9:46pm

Windows XP. Go to start>programs>accessories>system tools>System Restore; and disable system restore. You'll get a warning, but ignor it.

Then download this stinger removal tool from here:

http://vil.nai.com/vil/stinger/

After you run that program; re-enable system restore.
I believe this should do it.

John

Title: Re: Need computer help
Post by Lizzie2 on Sep 16^th, 2004, 9:50pm

Thanks for the advice. I will work on it tomorrow because I'm not up for major frustration tonight!! hehe But thank you :)

Title: Re: Need computer help
Post by sailpappy on Sep 17^th, 2004, 5:17pm

Lizzie2,
I don't know what operating system you have, if its XP you can rid yourself of those adware programs by starting your computer in Safe Mode) (Hit the F-8 key while the boot up process runs, then choose "Safe Mode")
Run your McAfee scan then delete the files, for some reason you will be able to remove them in this manner,
The OS wont recognise that they are write protected and allow deletion. it kind of technical but Try this, only works for XP though! Pappy

Only in safe Mode!

Title: Re: Need computer help
Post by Sean_C on Sep 17^th, 2004, 10:09pm

Lizzie,

Follow the brief video instructions in the link below, thats what I always do when this crap happens to me.

Love ya,

Sean.................. ;;D

http://www.laughinglynx.com/movie2.php?id=58

Title: Re: Need computer help
Post by Mark C on Sep 17^th, 2004, 10:18pm

Hya Carrie,
First...disable System Restore (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?OpenDocument&src=sec_doc_nam)...then go here (http://www.misec.net/trojanhunter/) and download the free trial version (http://www.misec.net/products/TrojanHunter.exe) of Trojan Hunter. I have used a bunch of these proggies and this is a good one...not perfect..but good.

After installation update the defs and run the program in Safe Mode (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam).....re-boot...re-enable System Restore and run the scanner again.

Let me know if this doesn’t kill it.........

Safe Surfing,
Mark

Title: Re: Need computer help
Post by alleyoop on Sep 17^th, 2004, 10:22pm

Oh my Gawd............LMAO Sean!!! [smiley=laugh.gif]

I've come close!

............................alley ;;D