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        New Message Board Archives >> 2004 Posts >> Need computer help Please!
        
(Message started by: Elaine on Feb 3^rd, 2004, 4:06pm)

Title: Need computer help Please!
Post by Elaine on Feb 3^rd, 2004, 4:06pm

I use out look express as my email.
When I get attachements it says; OE removed the following unsafe attachement in your mail.
It is removing all my attachements and one was my E-Ticket for the trip to TX!
Help! Please!

Title: Re: Need computer help Please!
Post by Giovanni on Feb 3^rd, 2004, 4:19pm

Hi Elaine,

I believe your ISP (internet service provider) has a HTML email service that you can retrieve your attachment from. Look for the icon on their home page that is not connected to outlook express. I can retrieve mine from these two sources.

John

;;D

Title: Re: Need computer help Please!
Post by Opus on Feb 3^rd, 2004, 4:25pm

Elaine,
Tell them to attach a virus to the ticket and it will probably go right through, LOL.

It must be in your security settings which will probably be located in start/ settings/ control panel/ internet options, but I could be wrong but it is worth a try.

Opus/Paul

Title: Re: Need computer help Please!
Post by fubar on Feb 3^rd, 2004, 4:27pm

1. On the Outlook Express Tools menu, Press Options.

2. On the Security tab, clear the Do not allow attachments to be saved or opened that could potentially be a virus box.

3. Press OK.

Title: Re: Need computer help Please!
Post by Svenn on Feb 3^rd, 2004, 4:33pm

Elaine

Just follow Fubar

Svenn

Title: Re: Need computer help Please!
Post by fubar on Feb 3^rd, 2004, 6:10pm

Elaine,

Did you get your E-ticket? I hope that worked for you.

Also, DO NOT FORGET TO SET IT BACK THE WAY IT WAS. As you can see, that setting is only a pain once in a while. The rest of the time it does help stop these nasty worms and virii.

-Shawn

Title: Re: Need computer help Please!
Post by Elaine on Feb 3^rd, 2004, 6:35pm

No I didn't get it :-(

But I will call them and have them send it again or sent it to my yahoo mail.

Thanks guys now I know what happen.

Title: Re: Need computer help Please!
Post by Kirk on Feb 3^rd, 2004, 6:36pm

Insert Knoppix CD reboot machine. Follow on screen instructions. All willl be well and become clear to you.

Peace [smiley=smartass2.gif]

TTFN

Title: Re: Need computer help Please!
Post by Mark C on Feb 3^rd, 2004, 8:55pm

SP2 (http://www.slipstick.com/outlook/esecup.htm) caused this for "security" reasons (i.e. Microsoft).

This (http://www.slipstick.com/outlook/esecup/getexe.htm) should fix it.

Beware of any and all attachments (http://www.slipstick.com/outlook/antivirus.htm).

Safe Surfing Mark

Title: Re: Need computer help Please!
Post by RevDeFord on Feb 4^th, 2004, 8:24am

Elaine, if you go back and open the email message that they sent you, you should be able to access it after doing what fubar told you to. It is not that it blocks or deletes the attachment, but Outlook and Outlook Express will stop you from opening a potentially unsafe attachment.

Title: Re: Need computer help Please!
Post by Elaine on Feb 4^th, 2004, 11:38am

Thanks to all! I got the ticket 8)