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New Message Board Archives >> 2003 Posts >> Calling all puter geeks....
(Message started by: jonny on May 18th, 2003, 11:18am)

Title: Calling all puter geeks....
Post by jonny on May 18th, 2003, 11:18am
Trying to install an HP psc 2110v all-in-one (printer, scanner, copier)

I get a windows installer error message that reads.

"Error applying transforms-Verify that the specified transform paths are valid"

Any idea just WTF this means and how I can fix it?

TIA
................................jonny

Title: Re: Calling all puter geeks....
Post by andy on May 18th, 2003, 11:47am
jonny, try to install in "safe mode"  when you boot up try pushing the f8 key to get into safe mode. i dont know if f8 works on your pc but it does on mine. Is it a serial printer? Or usb?  good luck .............andy                            what OS are you using?

Title: Re: Calling all puter geeks....
Post by brain_cramps on May 18th, 2003, 12:04pm
try linux    ;)



grant    ;D

Title: Re: Calling all puter geeks....
Post by jonny on May 18th, 2003, 12:20pm
No go in safe mode, to many missing components in safe mode to install any device.

Thanks anyway, Andy.....was worth a shot.

FU...Grant....LOL ;D

.................................jonny

Title: Re: Calling all puter geeks....
Post by Edna on May 18th, 2003, 12:20pm
awww crap jonny......I ain't no good at that stuff....wishing I could help you out, but my advise would be to try getting help from the puter wizards......like perhaps svenn, Mast, kirk they usually the ones that help me out for something like this.

Another word of advice.....STAY CLEAR OF CHARLIE......he ain't no good help with puters....LOL

:-* gotcha pal

EDNA

Title: Re: Calling all puter geeks....
Post by jonny on May 18th, 2003, 12:24pm

on 05/18/03 at 12:20:57, Edna wrote:
Another word of advice.....STAY CLEAR OF CHARLIE......he ain't no good help with puters....LOL


Im waiting on the wizards as I type, Edna

As for Charlie.....you should have seen him 2-3 years ago when I met him.....LOL

He's better now seeing that I sent him my copy of windows for dummies back then ;D

..............................jonny

Title: Re: Calling all puter geeks....
Post by andy on May 18th, 2003, 12:29pm
jonny, i had probs last week with my printer and i contacted HP on their e-mail support and they got back with me within a few hours with a reply. HP has awesome tech support. Give it a try. good luck dude  .............andy

Title: Re: Calling all puter geeks....
Post by Mastifflvr28 on May 18th, 2003, 12:49pm
I'm sorry, I'm not geeky enough for this one...what the hell is a transform path??

I'm boycotting all printers anyways.

Good luck J!!
Mast

Title: Re: Calling all puter geeks....
Post by cathy on May 18th, 2003, 1:33pm

Jonny....If I could help you I would, but I can't so I won't. ;D

Cathy

Title: Re: Calling all puter geeks....
Post by Drk^Angel on May 18th, 2003, 1:43pm
Here's what the HP support has to say about the error:

"When installing the HP all-in-one driver software from the CD-ROM, an "Error Applying Transforms" message appears. This error usually occurs after the software has been previously installed and/or uninstalled. The error message results when the Microsoft® Installer does not remove certain references in the Windows registry during an uninstall attempt. To correct the problem, the registry keys must be manually removed."

You can find the whole document here:

http://tinyurl.com/c270

It may be easiest to call HP support, and have them walk you step by step through the issue, that way if you have any questions or concerns, they can get you the answer directly.  Good luck!

PFDAN................................... Drk^Angel

Title: Re: Calling all puter geeks....
Post by Peppermint on May 18th, 2003, 2:03pm
I agree with Darky Schmarky ( ;D) Jonny'ah.  

Contact HP help live if you can - messing with the registry keys is probably a little more complicated than I would touch.

Just a shot in the dark here, aside from what the error message says.... do you have the correct drivers installed?


Title: Re: Calling all puter geeks....
Post by TomM on May 19th, 2003, 7:14am
Do you have all the service packs loaded for your OS?
Tom

Title: Re: Calling all puter geeks....
Post by Svenn on May 19th, 2003, 7:39am
try and disable the antivirus & Firewall before trying to install a printer from HP.
get the latest drivers from HP netsite

Svenn

Title: Re: Calling all puter geeks....
Post by TomM on May 19th, 2003, 8:05am
My new WinXP Pro machine recognized my HP 1215 Photosmart printer but would not load the drivers that I downloaded from  hp.com until I loaded service pack 1 for Win XP Pro. Not until then did it also pick up the USB bus I installed nor the mixer control.
Tom

Title: Re: Calling all puter geeks....
Post by cootie on May 19th, 2003, 8:19am
jonny....I just installed that same all in one printer. I had error messages to and it pissed me off.....arghh.....so what I did was uninstalll the new software compleletly and then reinstall'd it again and it went fine. I don't know what happen'd the first time but not everything was installed properly. I was told to uninstall the old printer stuff too but not sure that has anything to do with the problaem at hand. Good luck with the new UNIT (ha-ha) and hope this helped Pam  :)

Title: Re: Calling all puter geeks....
Post by Ree on May 19th, 2003, 1:15pm
wheres Cat she can fix it..............????????

Title: Re: Calling all puter geeks....
Post by TomM on May 19th, 2003, 1:20pm
We lost a TURTLE! Ree...we lost a turtle.

Title: Re: Calling all puter geeks....
Post by Svenn on May 19th, 2003, 4:21pm
JONNY

If the HP-printer has a USB-connection you has to install the drivers BEFORE connecting the printer.You also has to disable the firewall/antivirus during the innstalation.
Hope this help you

Svenn

Title: Re: Calling all puter geeks....
Post by Opus on May 19th, 2003, 4:39pm
Jonny,
  Did you get it going yet, If the above doesn't help make sure all printer drivers are uninstalled. If you have win 98/ me the go to start, settings, printers, right click on the printer and click delete. Then right click my computer, click properties, hardware profiles and look for a printer or imaging device, if they are there click on the device and delete. make sure you do this with the device disconnected  and reinstall then connect device, otherwise windows will just reuse the bad driver.
Opus :P

Title: Re: Calling all puter geeks....
Post by jonny on May 19th, 2003, 4:48pm
Thanks folks,

Spent an hour and a half on the phone with HP support and it still dont work, this thing worked for months and then it decided to not like me like most people and things in my life ;D

Im going to try everything posted here and if that dont work i'll bore the HP guy some more.

Thanks again all of you, you people are great!!!!

.....................................jonny

Title: Re: Calling all puter geeks....
Post by Kirk on May 19th, 2003, 4:57pm
Try uninstalling all the HP drivers then run "reg clean".
Which you can get a free copy of at www.cnet.com in the download section.
Then reinstall. Depending on which Windoze version you're running it should do the trick.
A less painfull and happier experience would be to Install Mandrake Linux 9.1 and forget having all these probs ;D

TTFN

Kirk

PS USB or LPT-1?

Title: Re: Calling all puter geeks....
Post by jonny on May 19th, 2003, 5:08pm
USB

Im D/L'ing driver updates now, What up with this 164 MB D/L?...Damn!!!

...............................jonny

Title: Re: Calling all puter geeks....
Post by cathy on May 19th, 2003, 5:13pm

on 05/19/03 at 16:48:36, jonny wrote:
and then it decided to not like me like most people and things in my life
.....................................jonny


Jonny.....GET OFF YOUR FUCKEN PITY POT.....!!!!

The Bitch... ;)



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