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Topic: Gateway EXCHANGED my computer ! YES!!! (Read 670 times) |
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Elaine
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Gateway EXCHANGED my computer ! YES!!!
« on: Sep 1st, 2003, 8:54am » |
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I took my cute ass and my mean looking husband to gate way. I told Buddy to look mean. 
We took the old computer in when the place was packed
Very loudly I said listen I bought the computer two weeks ago I can't get on line, and your company has put me through HELL! I have brought it to service, and stayed on the phone as many as four hours a day. Customers started listening. The lady got me a manager.
Boy they were so nice, butter could not melt in their mouth. They said no problem and brought me out a new computer. Told me I would not have to pay the 15% RESTOCKING FEE! They are also sending me UPS lables to return the other computer.
I am back on line. It will take me two days to download stuff and get back on a full bases but I am back.
Thanks everyone for the advice !
Hugs!
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Giovanni
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Re: Gateway EXCHANGED my computer ! YES!!!
« Reply #1 on: Sep 1st, 2003, 9:11am » |
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Wow Elaine,
You're much better than me with these companies. I need some lessons on the mean thing from you.
Congradualtions on resolving your problem. WB
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jonny
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Re: Gateway EXCHANGED my computer ! YES!!!
« Reply #2 on: Sep 1st, 2003, 11:02am » |
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on Sep 1st, 2003, 8:54am, Elaine wrote:| I took my cute ass and my mean looking husband to gate way. I told Buddy to look mean. ;D |
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LMMFAO ;D.....Way to go E and Buddy!!!
............................jonny
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ClusterChuck
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The BEAST rises again, and again, and again, and .
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Re: Gateway EXCHANGED my computer ! YES!!!
« Reply #3 on: Sep 1st, 2003, 11:24am » |
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Way to go, girl!!
Take no prisoners!!!
Congrats!!!
Chuck
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"No man can be happy without a friend, nor be sure of his friend till he is unhappy."
Thomas Fuller
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Mr. Happy
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Re: Gateway EXCHANGED my computer ! YES!!!
« Reply #4 on: Sep 1st, 2003, 12:17pm » |
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Aces up, Lainey!
It's one thing to complain on the privacy of your own fone.
It's QUITE another to bemoan the company publicly, in front of potential purchasers.
Hope you stay a satisfied customer.......
In-line, on-line,
RJ
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May those who don't want any
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Linda_Howell
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Re: Gateway EXCHANGED my computer ! YES!!!
« Reply #5 on: Sep 1st, 2003, 12:24pm » |
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way to go Elaine....so happy for you, but I'm still stuck with the image of Buddy putting on his mean face...
Standing there scrunching up his face, narrowing his eyes and posturing....nope. Can't picture it.
LindaH
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Kindness, is gladdening the hearts of those who are traveling the dark journey with us.
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ShariRae
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Re: Gateway EXCHANGED my computer ! YES!!!
« Reply #7 on: Sep 1st, 2003, 6:10pm » |
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Atta girl Elaine! Welcome back to cyber land 
Huggs
Shari
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Only two defining forces have ever offered to die for you,
Jesus Christ and the American Soldier.
One died for your soul, the other for your freedom.
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