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Sandy_C
CH.com Alumnus
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Burn that bra!
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And I thought I was bad
« on: Aug 1st, 2005, 4:03pm » |
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IF YOU THINK YOU'RE DUMB ABOUT COMPUTERS, READ THIS, YOU'LL FEEL BETTER.
Take heart, anyone among you who believes he or she is technologically challenged, you "ain't seen nuthin" yet. This is an excerpt from a Wall Street Journal article:
1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover! turned out to be the plastic bag the mouse was packaged in.
3. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of troubleshooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "Send" key.
4. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his bathtub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.
5. A Dell technician received a call from a customer who was enraged because his computer had told him he was "Bad and an invalid." The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.
6. A confused caller to IBM was having trouble prin ting documents. He told the technician that the computer had said it "couldn't find printer." The user had also tried turning the computer screen to face the printer-but that his computer still couldn't "see" the printer.
7. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happened." The "foot pedal" turned out to be the computer's mouse...
8. Another customer called Compaq tech support to say her brand new computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked, "What power switch?"
9. Another IBM customer had trouble installing software and rang for support. "I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk, I couldn't even fit it in..." The user hadn't realized that "Insert Disk 2" implied removing Disk 1 first.
10. A story from a Novell NetWare SysOp:
CALLER: "Hello, is this Tech Support?"
TECH: "Yes, it is. How may I help you?"
CALLER: "The cup holder on my PC is broken -and I am within my warranty period. How do I go about getting that fixed?"
TECH: "I'm sorry, but did you say a cup holder?"
CALLER: "Yes, it's attached to the front of my computer."
TECH: "Please excuse me. If I s! eem a bit stumped, it's because I am. Did you receive this as part of a promotional at a trade show? How did you get this cup holder? Does it have any trademark on it?"
CALLER: "It came with my computer. I don't know anything about a promotional. It just has '4X' on it."
At this point, the Tech Rep had to mute the caller because he couldn't stand it. He was laughing too hard. The caller had been using the load drawer of the CD-ROM drive as a cup holder and it had snapped it off the drive.
11. A woman called the Canon help desk with a problem with her printer. The tech asked her if she was "running it under windows." The woman responded, "No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine."
12. And last but not least:
TECH SUPPORT: "O.K. Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager."
CUSTOMER: "I don't have a 'P'".
TECH SUPPORT: "On your keyboard, Bob."
CUSTOMER: "What do you mean?"
TECH SUPPORT: " 'P' on your keyboard, Bob."
CUSTOMER: "I'm not going to do that!
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Lean on me when you're not strong
And I'll be your friend
I'll help you carry on
For it won't be long
Till I'm gonna need
Somebody to lean on
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burnt-toast
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Re: And I thought I was bad
« Reply #1 on: Aug 1st, 2005, 8:11pm » |
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Technology's relentless march over those it was designed to make life easier for.  
Tom
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| « Last Edit: Aug 1st, 2005, 8:12pm by burnt-toast » |
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Would the owner of the propane torch, egg beater, pipe expander and vise grips please claim these items. They're lodged in my head and I need the space.
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sassy_lady
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Re: And I thought I was bad
« Reply #2 on: Aug 1st, 2005, 10:30pm » |
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sandie99
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Wish it, dream it, do it - inspite the pain!
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Re: And I thought I was bad
« Reply #3 on: Aug 2nd, 2005, 10:16am » |
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CH happends, Live anyway! PF days to us all!
"Do what you can and let God take care of the rest. Leave your heart wide open and always wish for the best" (Sanna Hillu)
"No matter how far out your dreams are, it's possible" (Marketa Irglova)
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AussieBrian
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Got beer?
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Re: And I thought I was bad
« Reply #4 on: Aug 4th, 2005, 6:36am » |
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My word processor had one of those tiny little little screens that showed only two lines at a time and I was busy editing a document I'd just typed.
First para I noticed a semi-colon where I wanted just a comma, fixed it, and scrolled on correcting other bits and pieces. Back to the start to re-check things and the bloody semi-colon is back. Was sure I'd fixed it the first time but no matter, I'll do it now.
Check rest of document and all's OK and just about to hit 'print' when I see the rotten thing's back yet again!
Turns out it was a comma all along and exactly above it, on the screen itself, is a fly-spot.
True story. I nearly laughed myself blond.
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Vulcrania horrendus - twice daily, then two at night in lieu of sleep.
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