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Topic: Computer problem need help! (Read 328 times) |
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Elaine
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Hi,
When I send email some people are saying they are getting an attachment with their email. I did not send a attachment. I have updated my virus detection every week and know its up todate. It is not detecting any virus. Any advice???
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BlackDog
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Re: Computer problem need help!
« Reply #1 on: Jun 17th, 2003, 5:43pm » |
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Elain,
Last time i saw this it was either you are sending email in 'html' format and it needs to be switched to 'plain-text' format. Or visa versa. Maybe someone can explain to you how to actually change the setting. It depends upon the mail client (program) you are using. I run a tech. company (small) when I am not having CH. like now...hard to concentrate a bit or i'd trouble shoot further right now. Good luck.
Stay PF,
Darren ;D
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Mark C
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Re: Computer problem need help!
« Reply #2 on: Jun 17th, 2003, 5:51pm » |
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Hi Elaine,
Go here and click on the "go" button to get to the on-line virus scan. It is the latest definitions and is a good tool. You will have to allow it to download a small .cab file to allow the scan to run. I have used it many times with no problem. This is just to make sure you do not have a trojan. By the way...do you use MS Outlook for your e-mail? Let me know.
See Ya,
Mark
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Elaine
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Re: Computer problem need help!
« Reply #3 on: Jun 17th, 2003, 5:57pm » |
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Mark yes I use MS outlook !
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jonny
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Re: Computer problem need help!
« Reply #4 on: Jun 17th, 2003, 5:59pm » |
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Mark,
A few times I have got emails from, E, that has a .Dat file extention....it was harmless to me, shes just worried that she is sending crap without knowing it.
................................jonny
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Mark C
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Re: Computer problem need help!
« Reply #5 on: Jun 17th, 2003, 6:00pm » |
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When you received a .dat file was she also sending a picture?
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BlackDog
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Re: Computer problem need help!
« Reply #6 on: Jun 17th, 2003, 6:00pm » |
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YES- This problem 'html' vs 'plain-text' sends a .DAT file.
Darren
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jonny
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Re: Computer problem need help!
« Reply #7 on: Jun 17th, 2003, 6:03pm » |
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No, just text....she didnt even know there was an attachment
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Mark C
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Re: Computer problem need help!
« Reply #8 on: Jun 17th, 2003, 6:08pm » |
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XP and 2000 also have a "slideshow" feature that imbeds a small .dat to organize the thumbnails in multiple image files.
I also believe you are right, her html settings are off. I am not an Outlook sharpie at all but I do know they changed some default settings on the last big service pack update, such as not allowing attachments by default.
Here is the Outlook homepage, it might help.
I wish I was more help E!
Mark
PS- Here is another good Outlook page, a little better interface, good luck.
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| « Last Edit: Jun 17th, 2003, 6:20pm by Mark C » |
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Elaine
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Re: Computer problem need help!
« Reply #9 on: Jun 17th, 2003, 6:26pm » |
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Black dog thanks take care of that cluster and don't worry about this. Hate your getting hit.
Thanks Mark your a sweet heart!~
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KingOfPain
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Re: Computer problem need help!
« Reply #10 on: Jun 17th, 2003, 8:06pm » |
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Just got finished running Virus Detection.
23518 files scanned, 0 file(s) infected on your disk drives.
No viruses were detected in memory.
Thanks Mark C !!
Good luck with the fix Lady E.
KingOfPain
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Arrived August, 1999.
We swallow greedily any lie that flatters us, but we sip only little by little at a truth we find bitter.
- Denis Diderot
Real friendship is shown in times of trouble; prosperity is full of friends. - Euripides
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cootie
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sumday I'm gonna be sumbody........ ..
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Re: Computer problem need help!
« Reply #11 on: Jun 17th, 2003, 10:13pm » |
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I've recieved emails from freinds that were just simple emails that had attatchments but the attatchment was the same email again tho and harmless. Did that make a lick of sense....sorry if I didnt explain it correctly. But there were no bugs. Pam that's hopein ta stay bugless
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Cause and Effect......"Cause is the effect concealed, Effect is the cause revealed"
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